Privacy Policy

Last Updated: Feb, 2026

At CRYSTAL WHOLESALE INC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to enhance your shopping experience and ensure security:

Information You Provide:

  • Name, email, phone number

  • Shipping and billing addresses

  • Payment details (processed securely by payment providers)

Automatically Collected Information:

  • IP address and device type

  • Browser and operating system details

  • Activity data via cookies and similar tracking tools

2. How We Use Your Information

We use your information to:

  • Process Orders: Confirm purchases, arrange shipping, and send updates

  • Enhance Experience: Personalize content and recommendations

  • Communicate: Respond to inquiries and send promotions (if opted in)

  • Ensure Security: Monitor transactions for fraud and protect accounts

3. Data Security

Your privacy is our priority:

  • Encryption: Sensitive payment data is securely transmitted via SSL encryption

  • Limited Access: Personal data is stored on secure systems accessible only to authorized personnel

  • No Card Storage: We do not store your credit or debit card details after the transaction

4. Sharing with Third Parties

We do not sell, rent, or trade your personal information. However, we may share data with trusted service providers to assist with:

  • Running our website

  • Fulfilling orders

  • Providing marketing support

Advertising & Marketing:
Our trusted partners may use cookies or similar tools for personalized ads. Partners include:

You can opt-out of personalized advertising through their platforms.

5. Cookies and Tracking

We use cookies to improve your browsing experience:

  • Necessary Cookies: Essential for site functionality

  • Performance Cookies: Help us analyze and improve site performance

  • Marketing Cookies: Enable personalized advertising

You can manage cookies in your browser settings, though some site features may not work without them.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before interacting with them.

7. California Privacy Rights (CalOPPA)

In compliance with CalOPPA:

  • You may browse our site anonymously

  • This Privacy Policy is accessible on all pages

  • We respect Do Not Track (DNT) signals and will not track users who have enabled DNT

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover we have, we will promptly delete it. Parents may contact us to request the removal of their child’s data.

9. Data Breaches

In the event of a data breach:

  • Affected users will be notified within 7 business days

  • A notice will be posted on our website

10. Email Communications

We may collect your email for order updates and, with your consent, marketing communications.

  • Promotional emails will be clearly marked

  • You can unsubscribe at any time via the link in the email

11. Your Choices

You can:

  • Review, update, or correct your personal information by contacting us

  • Opt-out of marketing communications

  • Disable cookies via your browser settings (note: some site features may not function properly)

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, feel free to contact us:

CRYSTAL WHOLESALE INC
6111 Scott Way
Commerce, CA 90040, USA
Phone: (323) 597-1133
Email: service@xyviow.com